Difference between revisions of "Support Information, Log Files, Debugging, and About"
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Developer - level debug messaging can be enabled and viewed in the log window. It will also be listed in the log text file, if the [[Support_Information,_Log_Files,_Debugging,_and_About#Application_Menu|Application Menu>Log all output to a file...>Log to file]] option is enabled. | Developer - level debug messaging can be enabled and viewed in the log window. It will also be listed in the log text file, if the [[Support_Information,_Log_Files,_Debugging,_and_About#Application_Menu|Application Menu>Log all output to a file...>Log to file]] option is enabled. | ||
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Debug messaging is enabled through the Help Menu>Debug...>Show developer-level debug messaging option. | Debug messaging is enabled through the Help Menu>Debug...>Show developer-level debug messaging option. |
Revision as of 14:33, 18 October 2011
The current version of Media Center Master is 2.14.
Version 1.32 has been used for many the examples in the wiki, so beware that some of the options may be expanded or look different than various screen shots.
Official/Unofficial Wiki Pages Most of the content on the wiki was written by fans and users like yourself. If a page is marked as Official, then the content was written with official information (usually by the software author).
Media Center Master | |
A Free Meta-Data and Media Organization Solution |
Navigation | |
(Red text indicates your location.) |
Support Links | |
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Issue Tracker | |
Forum | |
Downloads | General |
Support | Feature Request |
Bug Report | General Discussion |
Downloader | Development |
<<< edit this side bar >>> |
Support Information
The "Support Information" is a list of information relating to the installation of Media Center Master and the current user configuration settings.
Should a user need assistance with a problem and post a topic in the forum, this list can be used by the responding party to assist the user in resolving the problem.
The "Support Information" is found through Help Menu>Support information.
Support Information Window
Include log file (last 100 line, if available)
The "Include log file (last 100 line, if available)" option should be used if there is related information in the log file to the issue being posted in the forum. The Application Menu>Log all output to a file...>Log to file option must be enabled to include the 100 lines.
Copy All Button
The "Copy All" button will copy the complete list to the Windows Operating System clipboard. If the option for "Include log file (last 100 line, if available)" the last 100 lines of the log will be included at the bottom of the list.
The contents of the clipboard can then be pasted in a forum topic message as "Spoiler Text" (in a forum topic posting, click on the "white square" above the message window, then paste the contents from the clipboard).
Log File
The "Log File" is a text file containing the complete list of all processing done by Media Center Master that is shown in the "Log Viewing Pane" (area #4 in screen capture).
Accessing the "Log File" and an option to enable the creation of a log file is found through the Application Menu>Log all output to a file....
Log to file
Enabling the "Log to file" option will allow Media Center Master to create a text file named "Activity log for (date).log, and store it in Media Center Master's hidden user folder. Media Center Master will create a new log file at the beginning of each day around 12:00 a.m.
An example of an Activity log text file, "Log File."
Open logs
Selecting this option will open a Windows Explorer window to the Media Center Master's hidden folder location where the Activity log text file is stored.
Debugging
Developer - level debug messaging can be enabled and viewed in the log window. It will also be listed in the log text file, if the Application Menu>Log all output to a file...>Log to file option is enabled.
Debug messaging is enabled through the Help Menu>Debug...>Show developer-level debug messaging option.
Debug Messaging in Log Window
An example of Debug messaging in log window.
Auto-update Log File
Help Menu
Log auto-update attempts to disk
Auto-update Log Location